Saturday, June 13, 2020
Obstacles to Effective Communication in Healthcare
For many years, Kevin Lilly has worked in the healthcare field at the executive level, most recently at MiMedX as the senior vice president of sales. Formerly, Kevin Lilly was the senior vice president of marketing and product management at Standard Register Healthcare, a business communications company recently renamed Taylor Communications.
In the healthcare field, perhaps more than any other, clear and efficient communication is essential. Without the benefit of secure mobile communications, healthcare staff face serious problems from delays. With almost half of hospitals still using pagers, the time it takes for nurses and physicians to communicate is appallingly slow compared to professionals in other fields.
Moreover, the lack of mobile electronic health record access slows down treatment considerably. If physicians have to access health records from shared access points, that wastes time, and also increases the time it takes to update information about patients.
One of the biggest problems in healthcare communications is potential security breaches, and it’s something that’s holding back the widespread adoption of mobile communication technologies. With so much sensitive information under regulatory scrutiny, any system needs to be extremely secure before it’s adoption can be considered.
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